Declining traditional voice revenues and increasing market competition post challenges to service providers in growing their profitability. As profit margins are extremely challenging, it is critical that profits are protected from fraud and minutes are monetised.
The financial implications of fraud run deep in an organisation. In reviewing quarterly results, it is simple to see where fraud has impacted a service provider’s bottom line. It directly takes away from short term gains in profitability and reduces a business’s chances of success in the near term.